Read our policies and some info that will help you understand how we do business. If you have any questions or need clarity on one of our policies, please reach out so we can answer your question.
There are no refunds or returns unless we have a misprint. A misprint can be a misspelling or wrong image. We do send mockups to get approved. Look over all mockups for mistakes.
We try our best to match up your color on your graphics, but because of different monitors the color can be a little off. There are a lot of other factors that play a role in why colors will look off. We are not responsible if your color is not what you expected.
2XL, 3XL, and 4XL
All our prices are given for small (s) - extra large (xl). We charge an additional $3.00 for each size that exceeds an XL.
Estimated Time of Arrival
When we send you an invoice we will give you an ETA (Estimated Time of Arrival). We strive to meet all ETA's. Sometimes out of our control we don't meet our ETA's. We will message you to let you know your order can be delayed. Give at least 2 weeks to receive your order.
Vector vs Non Vector
In order to screen print your image we need your artwork to be vector or in HD. If your artwork is not vector, we will notify you and charge you a $30 charge if we must vector your artwork. Contact us to purchase your source files.
All orders over 5 shirts will require a 50% deposit. A deposit is required to help pay for garments and other materials we need to start your work. If a deposit is required for your printing, we will send you an invoice for the deposit. The deposit will need to be paid before we begin work.
What Our Clients Say
Paulo Varela - Above Contruction
From the beginning of the call, Joshua was very professional, flexible with his schedule to meet and discuss some work that I needed for my company. We began by ordering some safety work vests with our logo, they came out great and really pleased with the work. We then ordered business cards and they also look great. We will continue to do business with Now Prints and we would deifintely recommend them.